When: 18–21 May 2026
Where: Estoril Congress Centre, Lisbon, Portugal
From 18–21 May 2026, SSOW Europe will unite the boldest GBS, technology and business leaders to examine the forces reshaping our industry and to challenge what GBS must look like in the decade ahead. The agenda has just gone live– and you can be among the first to explore this year’s defining themes.
You’ll hear from leading voices including:
- Alessandro De Luca, Group CIO and Head of Digital Enterprise Solutions, Merck Group
- Iwona Sikora, SVP & GM EMEA, Iron Mountain
- Gunter Van Craen, Chief Digital and Information Officer, Member of the ExCo,Bekaert
- Caroline Basyn, Chief Digital and IT Officer, The Adecco Group
- Madeleine Roach, Executive Vice President, Head of Business Operations, Sanofi
Why you need to be there in 2026:
- Join the boldest leaders in the industry as they explore how Value, Services, Capability and Experience will evolve across the Big Ideas stages
- Understand how AI, automation and shifting geopolitics will reshape the GBS operating model
- Access practical, real-world case studies across GPO Excellence Labs, Agentic AI Showcase, function-specific and size-based stages, all tailored to your learning needs
- Build powerful connections with GBS leaders, solution providers, and process innovators during exclusive roundtables, workshops, and networking events
Looking for more next-level inspiration? Don't miss:
- SSOW Impact Awards Gala Dinner: Will your team take home a trophy this year?
- SSOWomen Leadership Day – Shape your leadership style with insights from the most accomplished leaders
- Partner First Collaboration Day – Co-create the Agentic GBS ecosystem with your strategic partners